Welcome to Trekstone Financial.
We Keep Our Promises to You!!
At Trekstone Financial, we don’t just talk about how much we appreciate our customer’s business, we work really hard to prove it to them every day.
One of the biggest perks of being with Trekstone Financial is that we are a mid-sized processor with a small company feel.
We are not a big company based out of Northern California that has to answer to a board and needs to raise your rates every 6 months to keep making more and more money.
We are a privately held company!
This means that we have the flexibility to offer things that the larger companies cannot, such as customized rates, free equipment, higher risk account approvals and no contracts.
At Trekstone, each of our customers receive the white glove treatment that they deserve.
What this means is:
- Every customer has the cell phone number of their personal account representative. This is important to us and we think it is important to you too. If there is a problem, concern or even a quick question, we WANT to hear directly from you.
- Trekstone customers have 24/7 access to Customer and Technical support that is US based. And it’s awesome by the way!
- No transfers overseas.
- No phone tree black holes.
- We know you are busy running your business, so the last thing you want to be doing is waiting on hold to speak to an outsourced third party who doesn’t understand your company.
- Our customers get a better rate than any big bank will, or can offer them. We hate paying more in fees than we have to, so we figure our customers probably do too.
- Free processing terminals
- State of the art POS and software solutions
- No Contracts! Yep, you read that correctly. We like to EARN your business every month.
Amy Bourne Llewelyn
Trekstone Financial Corporation
” How can we expect our customers to love our company unless our employees love it first? If our team is coming into our offices passionate about their work and they say this is the best career they have ever had, that is what is most important to us. Likewise, if we’ve given a client a premium product while also saving them time and money and the client says, ‘you are the best I’ve ever worked with’, then we have achieved the goal that we have set out to accomplish. There is no higher compliment to us here at Trekstone Financial than making our employees and our customers 100% satisfied with their decision to partner with us”.